Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Some web site URLs not resolving -- DNS?

SOLVED
Reply
steven102
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎12-29-2009

Some web site URLs not resolving -- DNS?

Message 1 of 6
(13,173 Views)

A few web sites are not resolving for me, such as www.japansugoi.com. Using Firefox, I get an error message "Server not found." I can access it through my mobile phone browser so I know the site is working.

 

My recollection from a similar experience long ago is that this can have something to do with DNS. I am running Windows XP, and under the TCP/IP settings it is set to "Obtain DNS server address automatically."

 

My question is, should I enter specific DNS server addresses and, if so, what are they?

1 ACCEPTED SOLUTION

Accepted Solutions
somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Some web site URLs not resolving -- DNS?

Message 4 of 6
(13,150 Views)

And of course now it's coming up fine. Maybe a temporary issue with the page access. If you are still unable to hit the page via your computer, try pinging it via the command prompt. If the URL resolves to an IP address, then it's *probably* not a DNS issue.

 

You can also try navigating directly to the IP address from your browser. (When I pinged it, it resolved to 216.98.148.23)

 

If you think it's a DNS issue, you might try changing your DNS servers to something different. I've heard suggested that OpenDNS is a good way to go, but haven't tried it personally. I have occasionally set 4.2.2.1 or 4.2.2.2 as my alternate DNS server when I'm having trouble. If you need assistance in how to change these settings let me know. (Tech support *should* be able to walk you through it, but I certainly can't make any promises.)

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."

View solution in original post

5 REPLIES 5
somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Some web site URLs not resolving -- DNS?

Message 2 of 6
(13,169 Views)

I am not able to get to www.japansugoi.com from any connection. I can't even ping it. Are you sure this is the correct URL?

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
steven102
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎12-29-2009

Re: Some web site URLs not resolving -- DNS?

Message 3 of 6
(13,161 Views)

Yes, that is the site. It is a popular Japanese culture site. It can also be found on Google. It does come up in my iPhone browser.

somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Some web site URLs not resolving -- DNS?

Message 4 of 6
(13,151 Views)

And of course now it's coming up fine. Maybe a temporary issue with the page access. If you are still unable to hit the page via your computer, try pinging it via the command prompt. If the URL resolves to an IP address, then it's *probably* not a DNS issue.

 

You can also try navigating directly to the IP address from your browser. (When I pinged it, it resolved to 216.98.148.23)

 

If you think it's a DNS issue, you might try changing your DNS servers to something different. I've heard suggested that OpenDNS is a good way to go, but haven't tried it personally. I have occasionally set 4.2.2.1 or 4.2.2.2 as my alternate DNS server when I'm having trouble. If you need assistance in how to change these settings let me know. (Tech support *should* be able to walk you through it, but I certainly can't make any promises.)

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."

View solution in original post

steven102
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎12-29-2009

Re: Some web site URLs not resolving -- DNS?

Message 5 of 6
(13,132 Views)

Ping did not get a response, so I changed the DNS servers to the OpenDNS ones:

 

  • 208.67.222.222
  • 208.67.220.220

 

And now it works fine.

 

Thanks for the suggestion.

somegirl
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: Some web site URLs not resolving -- DNS?

Message 6 of 6
(13,116 Views)

Glad you got it fixed!

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.