Switch from Westell 2200 to Westell 6100

[cashmere68]

I am beyond frustrated. I was using the westell 2200 until it stopped working and was sent a westell 6100.  I cannot connect with the 6100 to my dell desktop because it does not have a ethernet drive. I was using the usb connection without any problems. Called tech support and nothing is resolved.

Is there a way for the westell 6100 to connect using the usb connection?  I was told to plug the ethernet cord to the modem and the usb to the computer, still no connection.  I would like to have my internet again.

Someone please help me. Thanks.

[dslr595148]

You can have the USB or the ethernet connected to the modem. Please do not have both connected.

#1 If you want to, go get an USB to Ethernet adapter.

#2 For the new modem, you may have to follow:

http://www.iinet.com/support/answer.php?id=721

^^

[cashmere68]

Where would I buy the usb/ethernet adapter from?  The verizon support tech told me to hook it that way because the westell 6100 came with the y cable with the ethernet at one end and the ethernet and usb split. 

[dslr595148]

Ok.

Cancel that.

Go to http://www.westell.com/index.php?option=com_content&task=view&id=191&arcsection=support

And get the driver.

Please install the driver.

If you do not know how to, also get the Documentation.

^^