Back in April a Verizon rep talked us into switching our residential service to business because we have livestock alarms and security cameras running through internet. Res was to be disconnected and the same day Business would connect putting us out of service for about an hour they said. They disconnected us but a computer glich I was told forgot to order the new business service. A rep the next day was able to restore our residential service and I chose to leave things as is rather than trying it again. Now it is August and just 2 weeks ago our internet went out. I called and they said it was disconnected! It has been working fine since April. Now they tell me that internet is not available in our area, after their mistake lost it for us. Now the alarms and cameras are down and it is an unsafe situation but they don't seem to care. Talked to 5 different reps so far and they say they will get ahold of higher ups but none ever call back. Awful service and awful way to run a company.
08-23-2017 07:03 PM
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