I have a Verizon HIGH SPEED internet connection that has 5.466 download speed & .0204 upload speed! Try TURTLE SPEED. Just spent $200 on some software & three 2 hour sessions on-line & they then said they did everything they could & I need to contact my internet provider. My high speed connection just cost me alot of time & money. Please fix it!
#1 Can you provide the Transceiver Statistics from the modem?
#2 If you don't know how to get that info..
a) What is the brand and model of your modem?
b) If you have a seperate router: What is the brand and model of it?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.