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msmasts
Contributor
Contributor
Posts: 1
Registered: ‎08-09-2014

Upgrade

Message 1 of 2
(473 Views)

Ordered an Upgrade for internet speed on Manday, scheduled for Thursday. Thursday no upgrade, spoke 3 times with Verizon. Was told 3 times on by midnight. Same scenerio Friday, except I was told it will be done by 5pm. It is now Saturday, August 9th,  and still no upgrade. Just keep wasting my time on the phone and being transferred back and forth between different people. So I ask other customers, does anyone know how long I have to wait for a simple upgrade to be executed.

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Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,557
Registered: ‎12-15-2010

Re: Upgrade

Message 2 of 2
(453 Views)

What speed package did you order, and what are you currently running at?

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