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Upgraded to 7.1mbps, but am getting same speed as before.

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fuzz
Contributor
Contributor
Posts: 1
Registered: ‎10-09-2009

Upgraded to 7.1mbps, but am getting same speed as before.

Message 1 of 3
(4,892 Views)

Well here is my issue. I upgraded to 7.1mbps on a westell 7500 routed model number A90-750015-07 and I am on software version 5.001.00.02. It took almost 3 weeks to get to this speed, 3 weeks way to long. I finally got the upgrade and The speed on the routers page says 7668mbps, but I am still stuck at a little less then 3mbps, same as it was before the upgrade.

 

The gentlemen on the phone advised me to "disable my firewall and run a virus scan..." But I am a computer technician so I work with computers all day everyday, and it would seem as if this is on Verizon end, but as with the upgrade I get the runaround 100% of the time.

 

I told him that on speakeasy's speedtest, speedtest.com, and via downloads I get topped off at about 250kbps. Long story short, with the information given thus far, it has to be verzion, correct? And how can I fix it?

2 REPLIES 2
dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,050
Registered: ‎09-24-2008

Re: Upgraded to 7.1mbps, but am getting same speed as before.

Message 2 of 3
(4,869 Views)

#1 Is Wireless is the westell 7500 routed model number A90-750015-07 enabled?

 

#2 If so, what level of wireless security is used?

 

#3 How many computers are behind this router?

 

#4 Besides your computer(s), is there anything else connected to the router? Xbox, Play Station, Wireless Access Point, Another router...

 

^^^

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gordonfitch
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎09-21-2009

Re: Upgraded to 7.1mbps, but am getting same speed as before.

Message 3 of 3
(4,864 Views)

The highest speed I have ever observed on Verizon DSL with any

modem and any theoretical service was 420 kb/s.  I noticed recently

that this download speed is severely choked by upload activity.  I

think that's just how fast their stuff runs, although I suppose you

might get lucky.  This sort of thing discourages me from thinking

about upgrades.

 

There are other funnies -- my modem-router's Internet connection

popped off several times today, and right now Verizon can't find

Google.

 

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