Switch Account

Verizon Actively Committing Fraud

Verizon Actively Committing Fraud

Contributor Quantrill
Posts: 5
Registered: ‎06-23-2011
Message 1 of 2

So I just spent an hour arguing, once again getting a technician and a service ticket to get this DSL connection fixed. Service drops, No internet connection
at the ISP, No DNS, no email server, and they lied to me directly saying it was my router, and refusing to put a tech on it.

Just a clue for you all. I've been involved with networks for over 20 years.
I know how this stuff works. I know when I'm being lied to.

So here is some some hard truth for you all. Come Monday morning,
I will be contacting the FCC and the Virginia State Corporation Commission
and filing a formal complaint against Verizon for what amounts to fraud.
It is well known Verizon is attempting to eliminate copper, and I now have first hand knowledges the problems with DSL service are being introduced on purpose in order to force consumers onto fiber, and eliminate copper.

Enough is enough. It's time to get the regulators out. As stated I live in Virginia. Currently stuck with two US Senators, but, they'll be useful in this situation.

Moderator Moderator
Posts: 8,911
Registered: ‎03-18-2013
Message 2 of 2

Hi Quantrill,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.