Westell 7500 Wireless modem/router help please.
trundle
Newbie

Hi, newbie here Smiley Surprised

I recently purchased a laptop for the first time in my life and I am trying to connect it to a wireless connection, which I have never done as well. I am using a Westell 7500 modem provided to me by Verizon. I did a bit of researched and apparently (if I'm correct) I don't need a wireless router or any other devices to get wireless internet.

If I am correct, I went to my modem's IP address and turned on wireless. I set up and changed the SSID and enabled a pass phrase, and I connected to the network at the bottom right. It connects, but there is no internet connection. What I mean by this is that it connects to the device successfully, but there is a triangular yellow warning sign with an exclamation mark on my internet bar at the bottom right and in my "Network and Sharing center" it says "no internet access."

Am I doing something wrong or do I need to buy an wireless router? Any help would be appreciated, thanks. Cat Happy

0 Likes
Re: Westell 7500 Wireless modem/router help please.
JOSEm441
Specialist - Level 2

You do not need to buy  a wireless router. the 7500 will do the job! I assume you have windows 7. OPen network and sharing center, manage wirleless networks, do you have any entries for your Verizon  ISP?  If yes delete the entry and go to step 2.

If no go to desktop and press f1 to bring up help -  search for (Setp 2)  "set up wirless network" and let us know if that works for you. Welcome to the forum

0 Likes