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Westell 7500 and Linksys Wireless USB are not woeking together

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sharthestar
Contributor
Contributor
Posts: 1
Registered: ‎11-21-2010

Westell 7500 and Linksys Wireless USB are not woeking together

Message 1 of 2
(2,963 Views)

I have received a new Westell Wireless modem/router.

With the new modem/router, I am unable to establish a wireless connection to my desktop.

It worked with my old wireless modem/router, but I receive an error message each time I attempt to set it up with the new Westell. Is there a compatibility issue with the new Westell. My desktop does not have a wireless card so I have to use the wireless USB.

 

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VZ_Kevin
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 97
Registered: ‎10-12-2009

Re: Westell 7500 and Linksys Wireless USB are not woeking together

Message 2 of 2
(2,878 Views)

Have you isolated the issue down to the wireless connection? So the internet is working on hard wired computers but not on this specific computer with the USB wireless device?

 

Check the manufacturer's website and make sure the drivers for the USB device are up to date.

 

If you have a hardwired computer, check the wireless status on the modem/router status page.

 

Make sure you're using the correct wireless info.. test with a different wireless computer if possible.

Kevin
Verizon Telecom
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