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Why am i stuck with .5 to 1 mbps DSL

Why am i stuck with .5 to 1 mbps DSL

Contributor Lordpope
Posts: 2
Registered: ‎09-27-2013
Message 1 of 2

I am in the Temple College Area... and it makes no sense that i cannot get a higher tier than .5 to 1mps....  Can't get FIOS  .. nothing but the slowest DSL.   Has Verizon just given up this territory to Comcast and will no upgrade the area.  I would like to keep the service if i can be moved up to the higher tiers.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,379
Registered: ‎12-15-2010
Message 2 of 2

What do the Transceiver Statistics on your modem look like? If you don't know how to get this info, please tell us the make and model of your modem.

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