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hi
customer of verizon dsl for 5+ yrs here.
i switched from the 3mbps to the 1 mbps because i noticed that
my internet connection was far less than the advertised 3 mbps so
why not save a few bucks and just go for the 1 mbps.
bad decision, the only time i get decent speeds is only in the morning and midday,
which is still pretty bad considering i get disconnected every 30 min or so. at
night it feels like im on a dialup connection (nyc here).
any help before i switch internet providers?
thanks
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I'm paying for 3meg and have the same problem. Have spent hours on the phone with tec. Support over the several months with no improvement. When I first got Verizon I had a very slow speed all the time, after hours on the phone complaining they got the speed up , at least during the day, still slows down in afternoon and evening. I think they have over sold their service, ie, too many customers fro their equipment to handle. I had bridgemax before I got Verizon and I have too say as bad as Verizon is, it's still works a lot better than bridgemax did, at least for me.