internet connection intermittent.
dcamarra
Enthusiast - Level 2

I have high speed quantum internet. The last week or so it has been hard to get it connected when you first turn on the computers or ipad, either wireless or hard wired. Also sometimes it just disconnets. When it happens it says the DSL server is not avalable. 

This is very important to me both as a home business and my on line hobby

I have reset the router but that has not fixed the issue.

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Re: internet connection intermittent.
LawrenceC
Moderator Emeritus

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooters to fix and report issues with your Verizon Phone, Fios TV, or Internet Service, as well as to schedule a repair. You can find these tools that may help you diagnose your issue on the Verizon Residential Support page:
http://www22.verizon.com/residentialhelp

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Re: internet connection intermittent.
smith6612
Community Leader
Community Leader

What router are you using?

Also, if you're using DSL, do you keep your modem on all the time, or do you happen to turn it off when you're done using it? Also, if DSL, do you have a Landline and is the voice quality very clear, or is it static filled?

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