A quick Google search came up with the following:
The process mcci+McciCMService belongs to the software McciCMService or FlexFx or Adobe AIR or BT Wireless Connection Manager or OpenOffice.org by Motive Communications, Inc (www.motive.com).
File McciCMService.exe is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows XP are 303,104 bytes (95% of all occurrence), 309,088 bytes, 308,528 bytes.
Important: Some malware camouflage themselves as McciCMService.exe, particularly if they are located in c:\windows or c:\windows\system32 folder. Thus check the McciCMService.exe process on your pc.
Hope this helps!
Hi, and thank you for your reply. I also did a search and found that same thing. I thought it might be part of verizon, which I still think it is but not sure. How would I be able to know if it is malware? I've done a scan with malwarebytes and came up clean. Seem to show up after I went to help and support!
Well, first check if you have any of the Motive software listed above. Also, check the location of the file itself.
I'm very computer iliterate, where you I find the file and look for anything that could be downloaded by this company? Thank you for your replies
File McciCMService.exe is located in a subfolder of "C:\Program Files\Common Files".
Important: Some malware camouflage themselves as McciCMService.exe, particularly if they are located in c:\windows or c:\windows\system32 folder.
You'll need to open your windows explorer ("My Computer") and navigate to these folders to check for it. "C" is the default label for your hard drive, and you should be able to get to it from the main My Computer screen.
This (mccicmservice) is part of the Verizon Help and Support Tool that gets added when you use their support option. It sometimes causes a PC to lockup on shutdown with error McciAsyncEventMgrWnd not responding. I removed it as it is not needed for you network connection to work.