no internet when it rains
michelle1
Newbie
does anyone have an answer to this i goggle searched the problem and im not the only one is there a way to fix this?
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Re: no internet when it rains
Telcoguru
Master - Level 1
Are you using DSL? What is your setup? Post your modem stats.
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Re: no internet when it rains
Telcoguru
Master - Level 1
You also need to post your noise margins.
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Re: no internet when it rains
michelle1
Newbie
im not sure what you need or how to get it and post it help please
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Re: no internet when it rains
Telcoguru
Master - Level 1
Type the following from your broswer and post stats. 192.168.1.1/transtat.htm
Message Edited by Telcoguru on 08-30-2008 07:21 PM
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Re: no internet when it rains
michelle1
Newbie
Transceiver Statistics
Transceiver Revision: 7.2.3.0   Vendor ID Code: 4   Line Mode: G.DMT Mode   Data Path: Interleaved     Transceiver Information Downstream Path Upstream Path DSL Speed (Kbits/Sec) 1216 768 Margin (dB) 11.5 10.0 Line Attenuation (dB) 48.0 31.5 Transmit Power (dBm) 15.8 11.9
Message Edited by michelle1 on 08-30-2008 06:21 PM
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Re: no internet when it rains
Telcoguru
Master - Level 1
Call Verizon to send a tech out. They have you provisioned for 3Mb service while your line is barely supporting 768k. Your line looks really bad. When it rains it get worse and drops out altogether.
Message Edited by Telcoguru on 08-31-2008 12:00 AM
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Re: no internet when it rains
michelle1
Newbie
thanks for the help
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