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no internet when it rains

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Contributor
Contributor
Posts: 4
Registered: ‎08-29-2008

no internet when it rains

Message 1 of 8
(7,438 Views)
does anyone have an answer to this i goggle searched the problem and im not the only one is there a way to fix this?
7 REPLIES 7
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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: no internet when it rains

Message 2 of 8
(7,430 Views)
Are you using DSL? What is your setup? Post your modem stats.
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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: no internet when it rains

Message 3 of 8
(7,417 Views)
You also need to post your noise margins.
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Contributor
Contributor
Posts: 4
Registered: ‎08-29-2008

Re: no internet when it rains

Message 4 of 8
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im not sure what you need or how to get it and post it help please
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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: no internet when it rains

Message 5 of 8
(7,389 Views)
Type the following from your broswer and post stats. 192.168.1.1/transtat.htm
Message Edited by Telcoguru on 08-30-2008 07:21 PM
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Contributor
Contributor
Posts: 4
Registered: ‎08-29-2008

Re: no internet when it rains

Message 6 of 8
(7,377 Views)
Transceiver Statistics
Transceiver Revision: 7.2.3.0   Vendor ID Code: 4   Line Mode: G.DMT Mode   Data Path: Interleaved     Transceiver Information Downstream Path Upstream Path DSL Speed (Kbits/Sec) 1216 768 Margin (dB) 11.5 10.0 Line Attenuation (dB) 48.0 31.5 Transmit Power (dBm) 15.8 11.9
Message Edited by michelle1 on 08-30-2008 06:21 PM
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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: no internet when it rains

Message 7 of 8
(7,367 Views)
Call Verizon to send a tech out. They have you provisioned for 3Mb service while your line is barely supporting 768k. Your line looks really bad. When it rains it get worse and drops out altogether.
Message Edited by Telcoguru on 08-31-2008 12:00 AM
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Contributor
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Posts: 4
Registered: ‎08-29-2008

Re: no internet when it rains

Message 8 of 8
(7,349 Views)
thanks for the help
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