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poor speeds and such

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NateC
Contributor
Contributor
Posts: 3
Registered: ‎12-28-2009

poor speeds and such

Message 1 of 2
(4,242 Views)

Hello, very recently (with in the past two days) I have been experiencing some bad latency, or I assume it is what every one is talking about. I have a new Westell router that verizon gave us when we upgraded to high speed pritty recently.  I ran a tracert verizon.com and got the following



C:\USERS\NATE>tracert verizon.com

Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:

  1     1 ms     2 ms     1 ms  dslrouter.westell.com [192.168.1.1]
  2  1197 ms  1121 ms   918 ms  10.29.1.1
  3  1228 ms  1054 ms  1227 ms  at-1-2-0-1711.SCR2-CORE-RTR2.verizon-gni.net [13
0.81.10.205]
  4   915 ms   916 ms  1083 ms  so-7-3-3-0.NY5030-BB-RTR2.verizon-gni.net [130.8
1.20.70]
  5  1101 ms  1085 ms  1149 ms  0.so-0-0-0.XL4.NYC4.ALTER.NET [152.63.17.21]
  6  1348 ms  1049 ms   952 ms  0.so-5-1-0.XT2.SAC1.ALTER.NET [152.63.146.82]
  7   875 ms   882 ms   905 ms  GigabitEthernet7-0-0.GW9.SAC1.ALTER.NET [152.63.
55.77]
  8   944 ms   970 ms  1052 ms  verizon-gw.customer.alter.net [157.130.203.246]

  9  1217 ms  1600 ms  1544 ms  192.76.84.5
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.
I am a novince at best when it comes to this stuff learning as i go but from what i understand this issues ping # 2 is with the router in my immediate area. I noticed it happening over the weekend and before that things were normal. It wasn't till tonight that getting into an online match  on x-box live for Call of Duty became impossible and my internet was running slower than normal. I decided to look into it and I hope you can help me out. I know we have some unusually high winds tonight but I doubt that has anything to do with it. I will continue running tracert and keep you up dated. If it continues i will contact verizon by phone if neccessary.  Thanks.

1 REPLY 1
NateC
Contributor
Contributor
Posts: 3
Registered: ‎12-28-2009

Re: poor speeds and such

Message 2 of 2
(4,210 Views)

ok an update from this morning and some aditional info from my router....

the tracert to verizon.com is the same type of speeds as posted above. when i get back to work i will post more about my router spec but i got work now.

 

 

Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 7645/ 863 Margin (dB) 18.6 13.8 Line Attenuation (dB) 16.5 /7.7 Transmit Power (dBm) 7.1/

12.4

 

sorry tried to post it in a table but did't work the first number is upstream then down stream.

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