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resetting email account password

Posts: 1
Registered: ‎01-28-2010

resetting email account password

Message 1 of 2

I need to reset the password on one of my sub-accounts. It should be a simple thing to do, but it isn't. I would have thought that it would be do-able under properties for that sub-account but evidently not. Can anybody help?

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 3,149
Registered: ‎09-15-2009

Re: resetting email account password

Message 2 of 2

You change a forgotten password for a sub account the same way you do for the primary account. There's a "Forgot Password" link that will reset it for you once you answer the Secret Question, or you can contact Technical Support and they can reset it for you. There are several options for getting in touch with someone in Tech Support on the Contact Us page.

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