×

Switch Account

some downloads not working

some downloads not working

Reply
Highlighted
Contributor dg
Contributor
Posts: 1
Registered: ‎04-03-2009
Message 1 of 2
(4,414 Views)
I have a westell 220 and a linksys wrt110 router.  I'm having problems downloading from certain sites and itunes music.  I had verizon check the dsl, had linksys check the router, still have the problem.   I have 3 pc's on my home network, they all behave the same.  could it be a faulty modem?  I can move large files from pc to pc very fast, I can surf the net with no problem.  It's just downloading from the internet fails.
1 REPLY 1
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,742
Registered: ‎09-24-2008
Message 2 of 2
(4,402 Views)
#1 In your wrt110, go to Status -> Router.

That screen will look something like this

http://ui.linksys.com/files/WRT110/1.0.04/StatusRouterDHCP.htm

#2 In there is going to be more than one IP Address. This is perfectly normal.

Is one of those IPs the same external IP as shown at http://www.portforward.com/english/routers/port_forwarding/routerindex.htm

?

#3 If not, is there any device between your westell and the linksys wrt110?

#4 If they match, good Smiley Happy

Go to Status -> Local Network. What is the Starting IP and Ending IP?

#5 Go to Administration -> Management. Please make that:

a) UPnP is turned off in the router.

b) Remote control of the router is turned off.

#6 What is the OS and Version of your comptuer?

#7 What software firewall is on your computer?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.