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verizon.com/managerepair not working

verizon.com/managerepair not working

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Copper Contributor dobie_gillis
Copper Contributor
Posts: 18
Registered: ‎03-08-2016
Message 1 of 4
(6,347 Views)

Hello,

I was on the phone with verizon and they told me to go here:

verizon.com/managerepair

 

And enter my support ticket, which is:

{edited for privacy}

 

I also entered my zip code - 10031, but the page says "Invalid ticket number or ZIP code entered. Please try again."

 

What's going on here? How do I check my support status?

 

3 REPLIES 3
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 2 of 4
(6,341 Views)

You will need to call them back and let them know. This is a peer to peer support forum, and nobody here can help with that type of private information.

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Silver Contributor II
Silver Contributor II
Posts: 334
Registered: ‎04-24-2014
Message 3 of 4
(6,244 Views)

is it possible that you confused the letter "O" with the number "0" ? or other similar  mistake?

Also, try it before you sign in  and see if you get different results..

Contributor carmos135
Contributor
Posts: 1
Registered: ‎12-07-2017
Message 4 of 4
(2,612 Views)

Repair is complete. Repair ticket {edited for privacy}. Thank you.

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