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verizon high speed internet slow in the evenings

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mdizle
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎09-10-2009

verizon high speed internet slow in the evenings

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(6,139 Views)

We recently upgraded from 3 mbps to 7.1 mbps and there was a speed increase, but every evening it drops signifigantly about the same time every day too. about 6:00 to 10:00 it drops to about 50 kilobytes a second which is also considerably slower than our previous package. Only in the mornings or very late at night is when i am able to get decent speeds, about 600 kilobytes a second.  we had a power outage and our internet line stopped working recently and a verizon technition came to fix it.  He also separated the phone lines from the dsl line and he said that should have fixed the slow internet problem.  It had no affect. it is still slower at the same times.  Its aggravating to have to pay more and get less.  I have tested the speeds at multiple speed testing sites and they give the same results. We also got a new westel modem a little after the verizon technition came because our old one stopped working, but it was the same problem with the old modem too.

2 REPLIES 2
dslr595148
Trivia Champ
Trivia Champ
Posts: 6,062
Registered: ‎09-24-2008

Re: verizon high speed internet slow in the evenings

Message 2 of 3
(6,039 Views)

Perhaps what is addressed on

 

http://forums.verizon.com/t5/High-Speed-Internet-DSL-and-Dial/DSL-slow-during-primetime-Verizon-serv...

 

is also happening in your area...

 

^^

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

mdizle
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎09-10-2009

Re: verizon high speed internet slow in the evenings

Message 3 of 3
(6,032 Views)

Perhaps.  I will give verizon tech support a call and see what they can do.

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