verizon website unable to order dsl service

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Contributor
Contributor
Posts: 1
Registered: ‎11-17-2011

verizon website unable to order dsl service

Message 1 of 3
(643 Views)

When I tried to order new DSL from verizon.com after logined my verizon landline account,

 

verizon.com webpage came up error message, " we are sorry, we are unable to continue your order this time. Please try again later, or contact our local business center."

 

I contacted their local business center, they offered me higer price, and told me they can't match their website price.

 

 

I tried a few days with different computer. Got same error message.  contact their web support, they did not know what caused.

 

 

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Contributor
Contributor
Posts: 3
Registered: ‎11-18-2011

Re: verizon website unable to order dsl service

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(633 Views)

I just posted the same thread about this. I always got that message. For an IT company this is an embarrassing problem.

 

The only thing I can think of is that they're doing a bait and switch so that you will call them.

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Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎12-06-2010

Re: verizon website unable to order dsl service

Message 3 of 3
(614 Views)

I got that all the time. So I see it's not just me now. I think it only works for new customers. Even just if you want to upgrade you'll have to call in.

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