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05-02-2012 11:03 AM
Consider yourself lucky if it has only been this way for 2 days. I have been having these same problems since Wednesday of last week. I have called support so many times and I have gotten the excuse that they are doing upgrades to the server - but assured me that no recordings have been lost. Well, some have been lost, and when others finally appear, it does not show all pages until you delete some of them - but only used about 12% of storage. Nice when it works but beginning to wonder it it is worth the frustration when it doesnt work, which seems to be pretty frequently these days....
05-03-2012 06:26 AM
True, it does it now and then but 2 days in a row totally is ridiculous. It's working now. (and I just received this email from Verizon from an online form I filled out 2 days ago, how timely..lol... For Technical Support concerning the issue in question, please call 1-800-VERIZON (1-800-837-4966) and follow the prompts for Home Monitoring and Control Technical Support. Representatives are available to assist you 24 hours a day, 7 days a week.)
So there's a phone number for you guys....