My energy reader stopped getting readings about a month ago and I have not been able to get it back. I a little nervous about troubleshooting something that is in my electrical box. Suggestions?
Go to Solution.
1. The reader will not transmit through the metal box.
2. Call a professional.
3. Don't touch anything in the box that is metal.
4. Move the reader out of box and mount on wall & add it to the system again.
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If you had the reader installed professionally, then I would call the installer to have them check on their work. Prior to that you should check to see that the reader is plugged into a working outlet and that it is showing as working in the system.
Thanks It was installed by Instalnet as part of the original installation. I will have to call them back.
Did you actually get this solved or was it just marked that way? I am having the same problem. If you found some way to make it start reading again I would be interested. Thanks.