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Energy Reader not reading

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Contributor
Contributor
Posts: 5
Registered: ‎10-22-2011

Energy Reader not reading

Message 1 of 5
(1,932 Views)

My energy reader stopped getting readings about a month ago and I have not been able to get it back.  I a little nervous about troubleshooting something that is in my electrical box.  Suggestions?

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Contributor
Contributor
Posts: 4
Registered: ‎12-29-2011

Re: Energy Reader not reading

Message 3 of 5
(1,835 Views)

1. The reader will not transmit through the metal box.

2. Call a professional.

3.  Don't touch anything in the box that is metal.

4. Move the reader out of box and mount on wall & add it to the system again.

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Contributor
Contributor
Posts: 2
Registered: ‎11-08-2011

Re: Energy Reader not reading

Message 2 of 5
(1,889 Views)

If you had the reader installed professionally, then I would call the installer to have them check on their work.  Prior to that you should check to see that the reader is plugged into a working outlet and that it is showing as working in the system.

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Contributor
Contributor
Posts: 4
Registered: ‎12-29-2011

Re: Energy Reader not reading

Message 3 of 5
(1,836 Views)

1. The reader will not transmit through the metal box.

2. Call a professional.

3.  Don't touch anything in the box that is metal.

4. Move the reader out of box and mount on wall & add it to the system again.

View solution in original post

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Contributor
Contributor
Posts: 5
Registered: ‎10-22-2011

Re: Energy Reader not reading

Message 4 of 5
(1,761 Views)

Thanks  It was installed by Instalnet as part of the original installation.  I will have to call them back.

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Bronze Contributor I
Bronze Contributor I
Posts: 51
Registered: ‎09-20-2010

Re: Energy Reader not reading

Message 5 of 5
(1,704 Views)

Did you actually get this solved or was it just marked that way? I am having the same problem. If you found some way to make it start reading again I would be interested. Thanks.

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