Gate Way

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎03-26-2013

Gate Way

Message 1 of 3
(1,064 Views)

Home monitoring box arrived last Friday.Have been on the phone way to many times and also to long and  Gate way will not communicate with verizon and they tell me they do not know when the problem will be fixed but they are working on it but possibly not on my problem. The clock ist ticking for a send back. Is this system really worth it?

2 REPLIES 2
Highlighted
Nickel Contributor
Nickel Contributor
Posts: 47
Registered: ‎11-18-2011

Re: Gate Way

Message 2 of 3
(1,007 Views)

No, there are much better options out there and as you can tell, when there is a problem, they really don't have the technical people to help you.

Highlighted
Silver Contributor I
Silver Contributor I
Posts: 214
Registered: ‎03-11-2013

Re: Gate Way

Message 3 of 3
(989 Views)

On perhaps the 5th call to Verizon I got a tech who really knew what he was doing (he must have the system at home himself). God I wish I could record my phone calls on my iPhone. This guy cut through all the **bleep** of the online user interface and we had all my cameras, lights switches, and door sensors working in no time. I wish all the verizon techs would get on the same page and really learn the system they are supposed to be able to trouble-shoot. 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.