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Home monitoring and control

Home monitoring and control

Contributor tequini77
Posts: 1
Registered: ‎11-08-2013
Message 1 of 2
Have home control app for iPhone. But can't sing in. Get pop up saying "please enter valid user I'd and password". I tap ok get another pop up we're I can select sign in or cancel. When I tap sign in. I get the first pop up saying my user I'd and password are invalid even tho I have yet to enter that info. Can anyone help me with this?
Silver Contributor I
Silver Contributor I
Posts: 214
Registered: ‎03-11-2013
Message 2 of 2
First fully close the app. Then install the "My FIOS" app. Sign into the "My FIOS" app. Then open the HM&C all and sign in.
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