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I built several modes to test functionality out. I then deleted them all except one. I am unable to delete it or modify it. I keep getting the message "Unable to delete Mode", or "Unable to Save mode. Please try again later". But the changes do show up later. Any thoughts? I have tried over several days but to no avail.
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I was just called back by Verizon Technical support and another update was pushed out. I am now able to delete my Modes. I'm going to close this thread out. I hope it's fixed for everyone else also.
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Update: So now I can't delete any Mode's and I also can not update and save any Mode. Obviously there is something locked up in the system at this time, possibly within the database .
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I have the same prob with a test mode I initially created a few weeks ago now. Can't delete or update it. I was able to create new modes and have updated them and deleted some of them but still there is that one that will not go away. Very annoying.
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I spoke with Verizon Support today and they stated that this is a know problem and they are working on it with no estimate of a fix yet. They are to call me back when they know the fix and repair time. I will pass that alone here.
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I am having the same problem. Thanks for the last post regarding Verizon looking into the problem. It is annoying.
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I received a call from Verizon today stating that there had been an update made and for me to try and delete the modes. If I can not then to power cycle the Gateway and try. I did all that and was still not able to delete any of the Modes. I called Verizon back and they are re-submitting the problem. They show that I have received the latest update on my Gateway. You might want to try and see if you can delete your modes. I hope yours works. I will repost when I get further information.
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I was just called back by Verizon Technical support and another update was pushed out. I am now able to delete my Modes. I'm going to close this thread out. I hope it's fixed for everyone else also.
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I was able to delete mine now as well. Thanks for the update.