I built several modes to test functionality out. I then deleted them all except one. I am unable to delete it or modify it. I keep getting the message "Unable to delete Mode", or "Unable to Save mode. Please try again later". But the changes do show up later. Any thoughts? I have tried over several days but to no avail.
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Update: So now I can't delete any Mode's and I also can not update and save any Mode. Obviously there is something locked up in the system at this time, possibly within the database .
10-28-2011 10:03 AM - edited 10-28-2011 10:04 AM
I have the same prob with a test mode I initially created a few weeks ago now. Can't delete or update it. I was able to create new modes and have updated them and deleted some of them but still there is that one that will not go away. Very annoying.
I spoke with Verizon Support today and they stated that this is a know problem and they are working on it with no estimate of a fix yet. They are to call me back when they know the fix and repair time. I will pass that alone here.
I received a call from Verizon today stating that there had been an update made and for me to try and delete the modes. If I can not then to power cycle the Gateway and try. I did all that and was still not able to delete any of the Modes. I called Verizon back and they are re-submitting the problem. They show that I have received the latest update on my Gateway. You might want to try and see if you can delete your modes. I hope yours works. I will repost when I get further information.