quick menu

Verizon Alarm in my New House

Verizon Alarm in my New House

Contributor Bdmarion
Posts: 1
Registered: ‎11-16-2014
Message 1 of 3
In the basement of the house I recently purchased there is Verizon Alarm pulled in and appears to be on. When I unplugged it beeps and goes to battery power. I do not have a plan with an alarm, and wish to remove this from my basement. Can I just remove the device, and if so, what do I do with it?

Bronze Contributor II
Bronze Contributor II
Posts: 214
Registered: ‎03-11-2013
Message 2 of 3

Does not sound like a VHM&C item. You should call the general support line for Verizon and have them send a tech out to remove the alarm.

Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,796
Registered: ‎08-06-2008
Message 3 of 3

It sounds like that it is the battery backup unit that powers a fios optical network terminal that is probably on the outside of your house. If you use fios you can not remove it. If you do not have fios and you do not want the bbu call 1-800-verizon to have it removed.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps


Watch Fios