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Contributor daver
Contributor
Posts: 6
Registered: ‎04-27-2012
Message 1 of 10
(944 Views)

outdoor camera works, indoor camera wont be recognised, any thoughts?

9 REPLIES 9
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Copper Contributor autobot
Copper Contributor
Posts: 12
Registered: ‎02-24-2012
Message 2 of 10
(941 Views)

Is the camera wired or wireless?

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Contributor daver
Contributor
Posts: 6
Registered: ‎04-27-2012
Message 3 of 10
(939 Views)

wired...

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Copper Contributor autobot
Copper Contributor
Posts: 12
Registered: ‎02-24-2012
Message 4 of 10
(931 Views)

can you see the camera showing up in the router, if so, can you ping it?

 

I'm sure you've tried already but I would poewr cycle the gateway and camera.

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Contributor daver
Contributor
Posts: 6
Registered: ‎04-27-2012
Message 5 of 10
(929 Views)

i recycled the power a bunch of times no success chcking the router now.   

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Contributor daver
Contributor
Posts: 6
Registered: ‎04-27-2012
Message 6 of 10
(927 Views)

it has an ip address and it has a webpage dont the user name and pw and oddly enough doesnt show  video... 

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Copper Contributor autobot
Copper Contributor
Posts: 12
Registered: ‎02-24-2012
Message 7 of 10
(925 Views)

Not sure if I can help you beyond this. I did not encounter this problem...

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Contributor daver
Contributor
Posts: 6
Registered: ‎04-27-2012
Message 8 of 10
(922 Views)

thanks n 

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Contributor daver
Contributor
Posts: 6
Registered: ‎04-27-2012
Message 9 of 10
(918 Views)

anyone know how I can get this camera swapped out? 

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Contributor Criteria
Contributor
Posts: 2
Registered: ‎04-28-2012
Message 10 of 10
(905 Views)

Call the support line first.  The tech will walk you through some things and then failing that he can order another one for you.

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