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"Unable to Verify Terms of Service"

"Unable to Verify Terms of Service"

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Contributor billacj
Contributor
Posts: 2
Registered: ‎05-24-2012
Message 1 of 3
(528 Views)

This message appears after I log into my account "Unable to Verify Terms of Service".   What does that mean ?  Verizon customer for 30-40 years.

2 REPLIES 2
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Bronze Contributor I
Bronze Contributor I
Posts: 64
Registered: ‎04-30-2012
Message 2 of 3
(523 Views)

Did you recently upgrade your service?  If you upgraded your service, and initiated or renewed your contract, there will be a new TOS.  I don't know how it is now, but they used to have the TOS verified through this automated system when done over the phone.

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Contributor billacj
Contributor
Posts: 2
Registered: ‎05-24-2012
Message 3 of 3
(516 Views)

 

Yes I recently updated parts of our home plan about 4 weeks ago and with lots n lots of customer service problems.  Does this mean the Verizon computers are not updated after 4 weeks ?

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