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MI424WR-GEN3I and Samsung S4 Issues

MI424WR-GEN3I and Samsung S4 Issues

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Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎05-14-2010
Message 1 of 5
(2,716 Views)

For what ever reason none of my Samsung S4's will stay connected to my verizon router.

 

It works fine with all other routers...

 

As long as I keep doing things on the phone it will stay connected, but if I set the phone down for more than 5 minutes the internet will stop working.... I have to disconnect it and reconnect it.

 

The S4 device works fine with all other routers, tested with neighbors and girlfriends att router.

 

Any ideas?

 

Currently no firmware updates for either device (router or phone).

4 REPLIES 4
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Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎05-14-2010
Message 2 of 5
(2,675 Views)

Nobody else?

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Contributor
Contributor
Posts: 1
Registered: ‎10-19-2013
Message 3 of 5
(2,349 Views)

Same here ...and Verizon support is holpless...

 

I can connect S4 to any other WiFi but my FIOS at home.

Contributor
Contributor
Posts: 5
Registered: ‎11-05-2013
Message 4 of 5
(2,243 Views)

Same here however i have that issues with a few Samsung tablets and previous Samsung S3 as well. It obviously is a Samsung issue. Very annoying. My next phone will not be Samsung.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,413
Registered: ‎12-15-2010
Message 5 of 5
(1,803 Views)

Are you all running Android 4.3 on your Galaxy S4 devices? That was released a few weeks ago and from what I understand, addresses some of the Wi-Fi issues that were seen out of the box with the phone. Also, make sure you don't have some battery saving or task killing app installed that is actually shutting off your Wi-Fi.

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