|This is the last time your account was accessed.|
Connect with us
Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!
Watch Free TV & Movies
Rent or Buy
Set your TV Viewing Experience
Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.
News & Lifestyle
Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.
03-06-2014 06:41 AM
Found this in my latest bill:
Notice of Price Increase
Effective May 17, 2014, Verizon will apply an FDV Administrative
Charge of $0.99 per FiOS Digital Voice line. This monthly surcharge
helps defray account servicing costs associated with providing voice
services. This is a Verizon surcharge, not a tax or governmental fee.
Visit verizon.com for more information.
Thought others might want to know in case you don't read your bill carefully.
03-21-2014 11:44 AM
So does that mean even if you sign up for a bundle for 2 years at, say, $79.99 that Verizon can still tack on this administrative charge without having violated the agreement?
04-15-2014 10:02 PM
I've been with FiOS for a few years now and with regard to service I'm not at all happy. Every few months I need to call them and sit on the phone for hours trying to get credit for things they overcharged me for.
Now they increase set-top box rentals, tack on this administrative fee. The agreement you sign is useless but for the termination fee.
05-24-2014 08:56 AM - edited 05-24-2014 09:00 AM
The $0.99 surcharge has federal, state and local taxes and fees applied to it; on my bill the real increase netted to $1.21. My concern, however, is not with the amount, but with a regulated utility's ability to get around a contract price by labeling an increase as an "administrative charge."
I called their customer service line to discuss/complain. When I asked what would prevent Verizon from using this as a vehicle to increase prices by $10 or $15, assuming Time Warner/AT&T/DIrectTV raised their prices as well, he admitted that he was not aware of any restrictions. Neither am I.
I can't find anything in my contract with Verizon that lets them increase my price by instituting back-end increases. I'm pursuing with government regulators and encourage you all to do so as well. If this gets through, there will be more.
05-30-2014 12:18 PM
Please let me know how can we escalate to regulatory authority, means who should I write, their address, correct process, right department/authority. I think every month all govt taxes increase & verizon surcharge & fess too. How can that be always & so frequent?