Re: Have FIOS, Want Copper, Who Do I Talk to and What Do I Ask?
Hubrisnxs
Legend

I haven't seen anyone succesfully go back to copper with verizon.     It's nearly an act of congress to get it done, and usually involves medical reasons or some type of service incompatibility.

Is there a reason you would want to share with us to get your copper back?     if not you can try filing a puc complaint, but I am not sure that will do any good from what I have seen.  It "might" but I haven't seen any fruitful results for anyone in your scenario who didn't have a medical reason (life alert etc) 

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Re: Have FIOS, Want Copper, Who Do I Talk to and What Do I Ask?
Hubrisnxs
Legend

Also your DSL provider should be taking point on this.  You can't really call Verizon about it since you aren't there customer with the copper or the DSL, you're provider will end up being their customer. 

I am not really sure how far you will get since even if they do the work, you won't be paying them and they won't even know who you are, there's a firewall between your provider and you with regards to who they wholesale from. 

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