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Is there a charge for cancelling phone service?
bbinnard
Contributor - Level 3
‎08-24-2012 10:58 AM

My Digital Voice phone service is bundled in my FIOS triple-play agreement and it has another 18 mos. to go.  

Will Verizon hot me with some sort of Early Termination Fee if I cancel my Digital Voice service but keep TV and Internet?

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Re: Is there a charge for cancelling phone service?
tns
Master - Level 2
‎08-24-2012 11:11 AM

Too many variables.  Depends on exact details of your agreement.  Some may only require certain things to be continued, e.g.TV and internet.

Since this is a peer to peer forum, we wouldn't know.

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Re: Is there a charge for cancelling phone service?
bbinnard
Contributor - Level 3
‎08-24-2012 10:34 PM

Turns out there is a charge.  My Triple-Play contract runs until May 2014 so if I cancel Digital Voice service now I'll be charged $220.  THe ETF decreases $5/mo.  

If I switch to a 3rd party VOIP provider I'll save abotu $30/mo so I'd be ahead of the game in 8 mos.  I should have asked if there would be any change to my remaining services.

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Re: Is there a charge for cancelling phone service?
tns
Master - Level 2
‎08-25-2012 06:30 AM

I am surprised you would save $30 a month.  Mine in the Package is $25+5.05(taxes/fees).

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Re: Is there a charge for cancelling phone service?
bbinnard
Contributor - Level 3
‎08-25-2012 09:57 AM

My Digital Voice charge is $30 + about $5 in taxes/fees:

Triple Play : Full Month Aug 19 - Sep 18 
Triple Play 
Includes: 
 • FiOS Digital Voice Unlimited30.00
 • FiOS TV Ultimate HD74.99
 • FiOS Internet 35/3540.00
 • 24-Month Contract Discount thru Jun 18, 2014-5.00
Total Triple Play$139.99
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