$39.00 service charge to enable caller id!?!
eyager
Newbie

I recently replaced the "Priority Call" feature with "Caller ID" via the web interface in the verizon "My Account".  Then I got a letter in the mail confirming the order and included in the order details there is a $39.00 "service connection charge".    I can't belive that they are going to charge me $39.00 for such a minor change in my account.   All someone had to do was make a change in the computer to tell the switch in the central office  to turn on caller ID.   I did not order a new line, change telephone numbers, or do anything to justify such a high charge.    Is this a bug of some sort in the Verizon order system, or does Verizon actually deliberately intend on charging such a ridculous amount.

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Re: $39.00 service charge to enable caller id!?!
ElizabethS
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus

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