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$39.00 service charge to enable caller id!?!

Posts: 2
Registered: ‎07-08-2009

$39.00 service charge to enable caller id!?!

Message 1 of 2

I recently replaced the "Priority Call" feature with "Caller ID" via the web interface in the verizon "My Account".  Then I got a letter in the mail confirming the order and included in the order details there is a $39.00 "service connection charge".    I can't belive that they are going to charge me $39.00 for such a minor change in my account.   All someone had to do was make a change in the computer to tell the switch in the central office  to turn on caller ID.   I did not order a new line, change telephone numbers, or do anything to justify such a high charge.    Is this a bug of some sort in the Verizon order system, or does Verizon actually deliberately intend on charging such a ridculous amount.



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Posts: 6,227
Registered: ‎04-29-2009

Re: $39.00 service charge to enable caller id!?!

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