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5 days waiting for technician who doesn't show on time

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PandaBear625
Contributor
Contributor
Posts: 3
Registered: ‎03-17-2012

5 days waiting for technician who doesn't show on time

Message 1 of 4
(1,615 Views)

I have had no dial tone for 5 days.  On day one I set up for a technician to come out which I couldn't get an appointment for 5 days later.  I set the time frame up for 8am to 12pm on a Saturday.  I wasn't too happy about having to get up early on a Satruday but if it meant my phone would get fixed I figured it was worth it.  So today, Saturday, the day the techinician was suppose to arrive between 8am and 12pm, didn't show.  When I checked with Verizon they said it would be between 1pm and 2pm.  2pm came and went, no technician.  Then was told by 3pm, that came and went; no techinican.  Now they 4pm.  Seriously, it is Saturday.  Do you think I have nother better to do all day then to sit around and wait when I could be running errands?  Why don't you just say we will get there whenever we feel like and you will just have to sit there and wait on us.

3 REPLIES 3
Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: 5 days waiting for technician who doesn't show on time

Message 2 of 4
(1,592 Views)

Sorry to hear about the troubles you are having getting this fixed. I have sent you a private message to get more information.

Anthony_VZ

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BethH
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎03-19-2012

Re: 5 days waiting for technician who doesn't show on time

Message 3 of 4
(1,583 Views)

File a complaint with the FCC.  That's what I am about to do. 

Unhappy-in-VA
Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎03-18-2012

Re: 5 days waiting for technician who doesn't show on time

Message 4 of 4
(1,577 Views)

This sounds very familiar.  If the technician is late then you are doing better than I.  Most of the time (4 our of 7), the Verizon technician never showed, never called, nothing.

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