I am unable to make long distance calls. Each time I try I get a recording stating the access code I entered isn't valid. What does this mean? I've never heard of using an access code for long distance.
Thanks in advance for your help.
11-16-2014 04:53 AM - edited 11-16-2014 04:54 AM
Could be mistake.
You could have been slammed by another phone company.
You didn't identify your type of phone service. E.g Fios Digital Voice, Verizon Freedom Plan, etc..
Remember you are talking to peers here. Most likely you will need to use the CONTACT US button on any of the verizon webpage.