I have been doing this for at least the past six years in Northern Virginia. Southern Virginia does not have to dial area codes. I think it has something with all the additional area codes and cell phones. I am also in the habit of dialing 1 for all calls, local or long distance. The phone company says that even if you dial 1 you will not be billed long distance charges. It does not matter to me as I am on one of those unlimited phone plans.
All VZ digital voice calls require 10 digit dialing. I'm surprised you didnt have to start doing this from the beginning. Its the wave of future.
Funny, Comcast seems to have sorted this out with their Digital Voice service. One would think that a phone company like Verizon could at least match their service level, even if it is VoIP.
We use Nortel VoIP phones at work as well - oddly enough, they have no need to dial 10-digits when dialing a local number.
Someone tell me that there is more to it than simple apathy on the part of VZ.
I had Verizon triple play before and was not required to use the area code to call out........WHY THE CHANGE???????
I almost never call out my my area code....why create a problem.....obviously, you have the software to make it simpler for your customers/COMCAST DOES!!!!
GET WITH IT!!!!
I switched from Vonage to Verizon Digital Voice recently because it was cheaper. Vonage has had 7 digit dialing for years. Verizon obviously knows when someone dials only 7 digits because it plays a recording telling you to dial the area code. It could easily be programmed to insert your local area code instead of playing the recording. Verizon just doesn't seem to be up to date.