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CALLER ID NOT WORKING ON LANDLINE

CALLER ID NOT WORKING ON LANDLINE

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Copper Contributor Judy10
Copper Contributor
Posts: 12
Registered: ‎11-18-2011
Message 1 of 2
(2,308 Views)

My caller ID was working great.  Then it quit and the local Tech fixed it.  Power/Phone went out now it wont work again.  I unplugged and tested phones.  Tech says protocols or credentials has to be reset but no one understands this when I call Repair.  Im either not wording it correctly or Verizon doesn't care about its customers.  Anyone have any ideas????

1 REPLY 1
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 722
Registered: ‎01-06-2011
Message 2 of 2
(2,124 Views)

We sent you a message on our private support board to assist you and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you.  Tonya C.

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