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Call Block - supposed to block local numbers?

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ooblick
Contributor
Contributor
Posts: 2
Registered: ‎11-19-2009

Call Block - supposed to block local numbers?

Message 1 of 10
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So what gives?  I'm being harrassed by one phone number with the same area code as mine, with 10 to 12 calls PER DAY.  So I signed up for call blocking and tried to use it.  The little voice told me that the number was unavailable to block.  So what gives? 

9 REPLIES 9
ooblick
Contributor
Contributor
Posts: 2
Registered: ‎11-19-2009

Re: Call Block - supposed to block local numbers?

Message 2 of 10
(15,307 Views)

Tried a few other local numbers and they don't work either, and neither does an 800 number I tried to add.  So exactly what DOES this "service" do?

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Call Block - supposed to block local numbers?

Message 3 of 10
(15,274 Views)

http://www22.verizon.com/ResidentialHelp/Phone/Calling+Features/Call+Block/Call+Block.htm

 

 

 

Call Block

You can use Call Block to automatically block incoming calls using a screening list that you create. Call Block will reject calls from phone numbers that match those on your Call Block list. Your Call Block list is limited to either 6 or 12 numbers, depending on your region.

When a blocked caller reaches your telephone number, they will hear a recording saying you are not presently accepting calls. You can temporarily deactivate Call Block or change your Call Block list at any time.

Calls made to you from outside your local calling area, through operator assistance, or from cell phones and some business phones cannot be blocked.

All calling features are subject to availability and compatibility restrictions.
TEM3
Nickel Contributor
Nickel Contributor
Posts: 35
Registered: ‎09-22-2009

Why No Call Block?

Message 4 of 10
(15,034 Views)

Why is call block no longer available??  Our last digital phone provider, AT&T, had that feature and I loved it.  WE WANT CALL BLOCK, even if it cost extra!

 

Is there anyway to block calls?  Can we at least, currently, block calls where the caller ID is "Unavailable"?

 

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Why No Call Block?

Message 5 of 10
(15,020 Views)

Call intercept can be used for unidentified numbers, so they aren't put through.

TEM3
Nickel Contributor
Nickel Contributor
Posts: 35
Registered: ‎09-22-2009

Call Intercept

Message 6 of 10
(14,968 Views)

@ElizabethS wrote:

Call intercept can be used for unidentified numbers, so they aren't put through.


I clicked the link and read what was available but did not yet try to call the number.  I understand that I will have to do a *87 to turn off blocked caller ID call blocking.  Will "Call Intercept" take care of that two.  Can you give me more information about what the service can do for us please?

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Call Intercept

Message 7 of 10
(14,964 Views)

I'm sorry, but as a forum moderator, I only have access to the public information pages. For more details I would call customer service and ask them what the service includes. There is also the Call Block that Hubris mentioned.

TEM3
Nickel Contributor
Nickel Contributor
Posts: 35
Registered: ‎09-22-2009

Re: Call Intercept

Message 8 of 10
(14,961 Views)

Setting up Call Intercept The first time you use Call Intercept, call toll-free 800-527-7070 from the phone that has Call Intercept and follow the voice prompts to set your security PIN. After you set your security PIN, you can call into the system from any phone to make changes to your Call Intercept settings.

 

OK, I followed the instructions and called the number above.  After I entered my phone number as requested, the computer told me "You are not subscribed to any advanced phone services". 

 

I see no way to add anything to my phone service.  Does this mean is is unavailable to me??  If not, will this kind of thing ever be available??

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Call Intercept

Message 9 of 10
(14,951 Views)

Call customer service. That is likely the quickest way to sort it out. Smiley Happy

MisplaceDreamer
Nickel Contributor
Nickel Contributor
Posts: 29
Registered: ‎12-09-2009

Re: Call Intercept

Message 10 of 10
(14,612 Views)

Anonymous Call Block *77 with your called id as long as it has the ACB in with it (most do, but check ur bill)

and you can block "unknown" , "private" , or "anonymous" callers for free, with the CID.

 

Call blk is just as described prev to me. So i wont go into it.

 

Call intercept does the same thing ACB does. Difference is price. (one comes w CID and one has extra chrg)

I'd say call into cust care if you cant manage it from the verizon.com site. 800-483-4000

 

If its not working after its been placed, contact repair 800-483-1000

 

Anymore questions, just ask!

Hope this helps

-K

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