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Call Forwarding

Call Forwarding

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donhe
Contributor
Message 1 of 11
(4,545 Views)

I have not been able to set up Call Forwarding from my home phone. I have tried *72, 72# and 1172 but I get a message that my call cannot be completed as dialed.

10 REPLIES
Employee
Employee
Message 2 of 11
(4,414 Views)

I'm sorry that you are having troubles with this feature. I have sent you a private message on this issue.

Anthony_VZ

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PaulF
Contributor
Message 3 of 11
(4,319 Views)

I have the exact same issue.  I checked to make sure it was in my bundle and Verizon confirmed it but the procedure still does not work.

fmalila
Contributor
Device: Dell Latitude 620
Plan: TV, phone, internet
Location: Oakton, VA
Message 4 of 11
(4,139 Views)
I have the same issue. It is included in my plan but can't be set up.
tdl
Contributor
Message 5 of 11
(3,674 Views)

I tried to use call forwarding for the first time since Verizon stopped its IOBI Internet service. When I try to activate it (*72), I get a fast-busy signal - no message. No one in any of the Verizon live chats could help; they just kept referring me to each other.

vms_dude
Contributor
Message 6 of 11
(3,579 Views)

If you have FioS Digital Voice, you probably have what is referred to as an "FVAM" (FiOS Voice Account Manager) account - it replaced IOBI. It is essentially a web-based GUI where you can administer your account setting. Call forwarding can be setup there.

 

https://www36.verizon.com/fiosvoice/

vms_dude
Contributor
Message 7 of 11
(3,578 Views)

press *72 followed by the number you want your calls forwarded to - to include a preceeding 1 or 9 if needed.

 

EXAMPLE: Grandma lives far away and is a long distance call for me. I have to dial a 1 when calling her. If I want my calls forwarded to Grandma's house I would pick up my phone and dial *7215554443333.

ToniC
Contributor
Message 8 of 11
(3,011 Views)

tried   *72 and putting in number to forward calls to   It does not work either

pfd428
Contributor
Message 9 of 11
(811 Views)

I'm having the same problem it seems everyone else is having. dial *72 for call forwarding and get message my call cnnot be completed as dialed

Bronze Contributor II
Message 10 of 11
(781 Views)

*72 follow ten digets numbers, no need add 1 before numbers

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