Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Call From Phony IRS Not Showing Up in FIOS Digital Voice Call Log

Reply
kataifi
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎11-22-2009

Call From Phony IRS Not Showing Up in FIOS Digital Voice Call Log

Message 1 of 1
(668 Views)

This morning, I received a robocall from a phony IRS number stating that I owe money to the IRS and that I must pay within 7 days. I know it is a scam so I just hung up. I then logged into Myaccount on FIOS Digital Voice and scrolled through "Calls and Messages" to find the number in order to "Block" it. However, the number is not in the call log. It does show up on my CallerID device as "Unavailable" , "Unknown Number". Why wouldn't FIOS Digital Voice enter the same information ( "Unavailable" , "Unknown Number") into my Incoming Call Log? If it did that, I would know the number was "not blockable" and thus not waste any more time trying to block it.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.