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Call History Logs for a Landline

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AvidGardener
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Registered: ‎08-30-2021

Call History Logs for a Landline

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Hello,  I'm trying to access my call history for a landline.   When I log in to 'My Verizon', I don't see a link for 'Phone'.   Is there another way to get this information?   

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dexman
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Registered: ‎06-10-2012

Re: Call History Logs for a Landline

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That could be the reason. I would give things a little time to settle down. Check the system once in a while to see if information has been added in, maybe, a week or so. 🙂

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dexman
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Re: Call History Logs for a Landline

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AvidGardener
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Re: Call History Logs for a Landline

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Hi Dexman, thank you for your reply. Unfortunatly, when I try to access
https://www.verizon.com/consumer/myverizon/phone it automatically takes me to https://www.verizon.com/consumer/myverizon/dashboard.

 

I can see the URL changing. This happens in Edge and Chrome. What could be causing this?

dexman
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Re: Call History Logs for a Landline

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When I clicked on that link, it takes me to a login page. From there it takes me to another page where I can access, among other things, the screen that deals with my Verizon Digital Voice services.

AvidGardener
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Registered: ‎08-30-2021

Re: Call History Logs for a Landline

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(700 Views)

After clicking https://www.verizon.com/consumer/myverizon/phone and logging in, I'm redirected to the dashboard (see image).  Could this be because I am a new customer?  Or am I overlooking something?verizon.png

 

dexman
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Posts: 276
Registered: ‎06-10-2012

Re: Call History Logs for a Landline

Message 6 of 6
(710 Views)

That could be the reason. I would give things a little time to settle down. Check the system once in a while to see if information has been added in, maybe, a week or so. 🙂

View solution in original post

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