Call forwarding shouldn't be this difficult

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Contributor
Contributor
Posts: 2
Registered: ‎07-14-2010

Call forwarding shouldn't be this difficult

Message 1 of 3
(3,964 Views)

Why can't Verizon figure out how to allow me to forward calls to my cell phone when I am away, and NOT forward them when I am home? I got stuck with something that forwards them, but I can't turn it off! *73 (and all other variants) just gets "Your call can not be completed as dialed." I have been on the phone with them off and on since Monday.

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 225
Registered: ‎01-25-2010

Re: Call forwarding shouldn't be this difficult

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(3,904 Views)

Hey 4himarks, the Call Forwarding feature allows you to transfer all of your calls to any local or long distance telephone number.  It must be activated from your home phone.  Did you call in and talk to a rep that setup call forwarding for you? Can you send me a private message with your home phone#?

Ron
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

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Contributor
Contributor
Posts: 1
Registered: ‎06-06-2011

Re: Call forwarding shouldn't be this difficult

Message 3 of 3
(1,396 Views)

When I put in *72 or 74# I get a resonse your call cannot be completed as dialed.  Now what?

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