Caller ID says "No Data"

[Renfam]

Just received Fios the end of last week, TV is great, have some trouble with internet set-up things and phone does not show Caller ID anymore. All incoming calls show 'No Data'. I've had Verizon phone service for last 5-6 yrs at this same house with no problem. Why now???

Thanks for any help!

eunice

[jmw1950]

This sounds like a central office problem. The called id information is normally transmitted in Bell 201 (1200 baud) between the first and 2nd ring. Your phone seem to be saying either saying there is nothing in the data stream, or it isn't getting the data stream at all. So the leading candidates in order are the Central Office and the ONT.

Call repair.

[VZ_Frank]

Hello Renfam,

If you would send me your fios telephone number in a private message I would be happy to resolve this issue for you.

[Nixter]

i am having the same problem as well, can i get some help?

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@Renfam wrote:

Just received Fios the end of last week, TV is great, have some trouble with internet set-up things and phone does not show Caller ID anymore. All incoming calls show 'No Data'. I've had Verizon phone service for last 5-6 yrs at this same house with no problem. Why now???

Thanks for any help!

eunice

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[petelisa64]

I'm getting the same No data error messages on my phone (periodically) when someone isn't calling.  Can someone help resolve this for us as well?