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Caller ID

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Contributor Sdrt101
Contributor
Posts: 1
Registered: ‎12-06-2009
Message 1 of 3
(4,202 Views)

I have two phone lines at home. One is used for a business. What do I have to do/change so that when I make a call from the business phone the business name shows on the receivers caller ID and not my personal name.

 

Thanks

2 REPLIES 2
Nickel Contributor
Nickel Contributor
Posts: 69
Registered: ‎08-25-2008
Message 2 of 3
(4,146 Views)

The name info that gets displayed is taken from the billing name/info of any phone originating a call. If both numbers are billed in 'YOUR NAME' (rather than the BUSINESS NAME) then that is what gets delivered as CID.

 

Is your business phone listed in your own name; or is it listed in the BUSINESS NAME? IS it in fact listed & billed as a business line --or is it improperly listed and billed as a 2nd residential line. SInce you indicate that both lines are in YOUR HOME, my guess is that you simply ordered 2 residential lines --and not the more expensive BUSINESS phone.

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Copper Contributor MisplaceDreamer
Copper Contributor
Posts: 29
Registered: ‎12-09-2009
Message 3 of 3
(4,087 Views)

yeah thats right. lol

if you do a regrade from res to bus you an have that changed. ^_^

otherwise, your name stays.

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