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I would like to see a caller ID log setting to review calls on my fios TV. Currently the settings do not allow a log review and your tv has to be on in order to view callers. In the caller ID menu would it be possible to add a listing to view calls??
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A future enhancement of the set top boxes is going to include that. It was a suggestion brought up alot by customers so we are going to be implementing that. If you have other good suggestions, please search on the idea exchange and cast your vote. There may be another member who made the same suggestion. If not, please add a new idea so your fellow community members can comment and vote on your suggestion. http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange . The Verizon Idea Exchange is there for you to submit your ideas and suggestions to Verizon so that we can consider them as we innovate our products and services.
Anthony_VZ
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A future enhancement of the set top boxes is going to include that. It was a suggestion brought up alot by customers so we are going to be implementing that. If you have other good suggestions, please search on the idea exchange and cast your vote. There may be another member who made the same suggestion. If not, please add a new idea so your fellow community members can comment and vote on your suggestion. http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange . The Verizon Idea Exchange is there for you to submit your ideas and suggestions to Verizon so that we can consider them as we innovate our products and services.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan
i have two telephones on FIOS in my house. i cam see the caller ID for both lines on my TVs. However, the calling log is shown for one line only. it shows my secondary line which is not important to me and does not show the log for main number. please resolve this issue
So, with all the NEWS about Earthquakes and Hurricanes I think this is a minor flaw but
the caller id stops working anytime there is a POWER OUTAGE to the router.
We need a remedy to reset the SETTING. Tried to disable then enable to no avail.
We also need a setting to stop the Credit Services telephone calls from ever reaching us! LOL Can't block a number that is listed fraudulently or PRIVATE but 'No, I don't want to give you my credit card number to lower my interest rate Rachel'.
Is there any way to review the phone numbers that were ID'ed by Caller ID somewhere in the Verizon system? I don't have a chance to write down the numbers because 15 seconds isn't enough time to grab a pen and paper. I want the ID phone number because I prosecute fraudulent and illegal phone calls and I need the entire phone number. Is the too technical for anybody at Verizon? HELP!
04-25-2012 04:14 AM - edited 04-25-2012 04:23 AM
Currently available for Fios Digital Voice customers only. Menu, Settings, FIOS Digital Voice then call logs. Voice mail is also available there.
For caller id not working they recently added a trouble shooter in menu, settings, in-home-agent. Appears to work.