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Calls I Didn't Make

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newportnews
Contributor
Contributor
Posts: 3
Registered: ‎01-10-2014

Calls I Didn't Make

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I activated my verizon account in September.  Every bill has 10 - 15 calls on it from my landline in Virginia to a phone number in Annapolis, Md.  It is always the same phone number.  Each call is always 1 or 2 minutes.  A couple sometimes are 4 or 5 minutes long.  They don't cost anything, becasue I have unlimited calls as part of the package.  But it still doesn't seem right.  Somebody is using my phone line, and I don't know who.  I contacted Customer Support, and they couldn't help.  Is anybody else having similar issues?  Is there a way to block outgoing calls?

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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Calls I Didn't Make

Message 2 of 4
(977 Views)

Any devices in your config that make make calls?  e.g. alarm systems?

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Calls I Didn't Make

Message 3 of 4
(973 Views)

Do you use Verizon's voicemail?

newportnews
Contributor
Contributor
Posts: 3
Registered: ‎01-10-2014

Re: Calls I Didn't Make

Message 4 of 4
(961 Views)

PJL, Thanks for the help.  I don't have any devices that can dial out.  I do have voicemail set up, and I do get messages from time to time.

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